REVOCATION AND RETURN REQUEST FORM
You can use this form to initiate the return of products purchased from shop.kurdele.com that are subject to the right of withdrawal.
You can fill out the form and send it by email to hello@kurdele.com or submit the information below to our WhatsApp support line.
Seller information
Commercial Name: KURDELECİM TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Brand: Kurdelecim
Return Address: İSTOÇ Ticaret Merkezi, 13. Ada No: 147, Bağcılar / İstanbul
Email: hello@kurdele.com
Phone: +90 (212) 659 60 00
WhatsApp: +90 (539) 357 91 00
Revocation and return notification
I hereby declare that I am exercising my right of withdrawal from the distance sales agreement regarding the order with the information provided below and request that the return process for the specified product or products be initiated.
Order number:
............................................................
Order date:
............................................................
Product delivery date:
............................................................
Product or products to be returned:
............................................................
............................................................
Quantity of returned product:
............................................................
Reason for the return request (optional):
............................................................
............................................................
Buyer information
First and last name:
............................................................
Email address:
............................................................
Phone number:
............................................................
Delivery address:
............................................................
............................................................
Notification date:
............................................................
Signature (if the form is sent physically):
............................................................
About the return shipment
After submitting your revocation notification, you can contact us at hello@kurdele.com or via our WhatsApp support line to receive the agreed Yurtiçi Kargo return code.
No return shipping fee is charged to the consumer for shipments made under the right of withdrawal using the agreed Yurtiçi Kargo method and return code provided by the seller.
You must deliver the product to the courier within 14 days from the date you submit your notification to the Seller.
To prevent the product from being damaged during transport, please package it securely; if possible, send it with its original packaging, accessories, and any promotional products.
Important information
The right of withdrawal may not apply to products specially prepared according to the consumer's requests or personal needs, including products with custom colors, sizes, lengths, cuts, printing, logos, names, text, or designs.
The exception to the right of withdrawal does not affect your legal rights in the event that the product is delivered defective, incomplete, damaged, or contrary to the order.
Use of this form is not mandatory. Any other written notification or email clearly stating your decision to withdraw is also sufficient to exercise the right of withdrawal.